7-Day Money-Back Guarantee & Refund Policy

1. Our 7-Day Guarantee

We are confident in the speed, quality, and stability of our Anti-Freeze 9.8™ servers. If you encounter any technical issues or hardware incompatibility that our technical support team cannot resolve within 7 calendar days of your initial purchase, you are entitled to a full 100% refund.

2. Eligible Circumstances

Refunds are issued under the following conditions:

• Request is submitted within 7 calendar days of the initial subscription payment.
• Customer has reached out to support to attempt initial troubleshooting.
• Hardware or ISP incompatibility prevents streaming playback.

3. How to Request a Refund

To submit a refund request, simply email your order confirmation or transaction ID to support@bestiptvv.us or message our billing team directly on WhatsApp. Refunds are processed back to your original payment method within 1 to 3 business days.